PRIVACY POLICY


This Privacy Policy discloses the privacy practices for the www.anchorbookkeeping.com and various related services (together referred to as the “site”). Anchor Bookkeeping, the provider of the site (referred to as “us” or “we” or “Anchor”), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this site. You acknowledge that this Privacy Policy is part of our Terms of Use, and by accessing or using our site, you agree to be bound by all of its terms and conditions.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an email to the email address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy

1 Types of Information Collected

In order to better provide you with our services, we collect Personally Identifiable Information from you. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site. Personally Identifiable Information may include your name, address (including ZIP Code), telephone and facsimile numbers, e-mail address and demographic and other personally identifiable information about you as an individual. If you are a user of our site, it will also include business information that you contribute which concerns business and personal relationships between yourself and other individuals and entities (“Bookkeeping Data”). You may provide Personally Identifiable Information in order to enable us to provide you with our services. We may also ask for certain Personally Identifiable Information when you request information about or order our products and services, participate in our marketing, sales or other promotional activities, or correspond with us. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. If you choose to provide Personally Identifiable Information of any third party, we will assume that you have the third party’s permission to provide us that information.

We also gather information that does not by itself identify a specific individual. Some of this information is obtained from your browser or through the use of “cookies” or other tools that compile, track, measure and/or analyze visitors’ to our site and users’ behaviors and usage patterns. We may also use third party tracking services to track and analyze information from visitors’ or our site and users’ of our service, and such third parties may use cookies to help track user behavior.

2 Collection Methods and Use of Information

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you: (a) register for our services and register your email address with us; (b) send email messages, submit forms or transmit other information by telephone or letter; or (c) submit your credit card or other payment information when ordering and purchasing products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected.

We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site's content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms of Use and this Privacy Policy.

3 Release of Information

Except as set forth in this Privacy Policy, we do not sell, trade, rent or release Personally Identifiable Information to third parties without your consent. We provide some of our services through arrangements with affiliates, services providers, partners and other third parties. We retain the right to manage our operations, including using service providers of our own choosing, to provide services to you and to meet our business needs. We and our service partners use your Personally Identifiable Information to operate our sites and deliver services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; release your login credentials to access your banking information from third parties; and provide order information to third parties that help us provide customer service.

The use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. While we take care to use only service partners that we believe are trusted, we are not liable for unlawful or unauthorized use of Personally Identifiable Information by any of such persons.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.We may also provide Nonpersonally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers.

4 Updating and Correcting Information

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by logging into “My Dashboard.” You may also access and correct your personal information and privacy preferences by writing us at:

Anchor Bookkeeping
330 N Brand Blvd Ste 1020
Glendale, CA 91203

Please include your name, address, and email address when you contact us.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.

5 User Choices on Collection and Use of Information

You have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.

6 Security of Information

The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Anchor personnel and contractors have access to. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Anchor you will not be asked to select a password in order to view or modify such information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

7 Cookies

When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.

8 Privacy Policies of Third Party Sites

Except as otherwise discussed herein, this Privacy Policy only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.

9 Miscellaneous Privacy Issues

Our service is not directed to children and children are not eligible to use it. You must be at least 18 years old to have our permission to use this site, and no part of our service is designed to attract people under 18 years of age. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending a letter to:

Privacy Compliance Officer
Anchor Bookkeeping
330 N Brand Blvd Ste 1020
Glendale, CA 91203

You may also contact us by email at contact@anchorbookkeeping.com.